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Service

Within 7day since your local customs clearance: if the cnc router’s any parts has any problems, we will change it for free.

  1. Exceed 7 days since your local customs clearance but within 12 months warranty period: if there is any problem with cnc router, we can change the old machine parts to new ones for free without shipping cost.
  2. Exceed warranty period: if the cnc router parts have any problems, we can offer new machine aprts with cost price and you also should pay all the shipping cost.
  3. Being able to solve your problem if affirmation: if there is any question, please feel free to mail us at chencanservice@cccnc.cc/ skype: chencancnc or call at +86-15063391260 to get more information.
  4. We offer 24 hours technical support by call and email;
  5. Our technician can give you remote guide online (skyp or watsapp if you have any question.
  6. We can record videos of operation the cnc machine, and provide free traning course in our factory.
  7. Machine will be adjusted before it is delivered, operation Disk/CD was included.
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